Person-centred care acknowledges the person behind the patient and can enhance the quality of life of long term care residents. Relational aspects of health care are foundational to person-centred care; this study examines associations between relational aspects of care and residents’ self-reported mental and physical health. A secondary analysis of British Columbia Residential Care Survey data (N = 2,108) used hierarchical multivariate linear regression to evaluate the extent to which relational aspects of care explain variation in self-reported physical and mental health, relative to other care experiences. Relative improvement in relational aspects of care was associated with greater self-reported physical and mental health. For self-reported physical health, relational aspects accounted for 34.5% of the explained variance (R2 = 0.279), and for self-reported mental health, accounted for 48.3% of the explained variance (R2 = 0.274). Relational aspects of care do positively influence residents’ physical and mental health outcomes.
This qualitative study explores Patient Voices Network (PVN) volunteers’ perspectives on patient-centred care (PCC) through their involvement in Fraser Health’s Acute Care Orientation (ACO), an Interprofessional Education (IPE) setting. Four objectives were addressed including their meaning of PCC and what has shaped this meaning, what motivates the PVN volunteers to participate and share their experiences in ACO, how they view their role in IPE in ACO, and their recommendations regarding PCC and IPE. The participants’ illness experiences shaped their roles as both patient and patient volunteer and were the catalyst that propelled them to volunteer in the health care system. Factors that led to or hindered the patient voice were identified by participants and included health care provider behaviours, partnership, information sharing, communication, and system influences that promote patient-centred cultures. Characteristics of the participants contributed to both the role of the patient and the patient volunteer and their illness experiences.